Download hotfixes without contacting Microsoft

A customer can get the fix they want without calling in to Microsoft, assuming they know the KB number of the hotfix they want and can remember the URL format for a self-service hotfix request:

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=KBNumber&kbln=KBLanguage

E.g. The August CU for MOSS 2007 Global is KB 956056. This yields the following URL: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=956056&kbln=en-us.

You will be asked for your email address during the download process. Enter it as a password for the hotfix file will be emailed to you.

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